Return Policy

Overview

Tharlonnfynthero is committed to customer satisfaction. This Return Policy outlines the terms and conditions for returning products purchased through our interior design and decoration services.

Please read this policy carefully before making a purchase. By purchasing products from Tharlonnfynthero, you agree to the terms outlined in this policy.

Return Eligibility

Products may be returned within 30 days of delivery, provided they are in their original condition, unused, and in their original packaging. Custom-made items, personalized products, and items that have been specially ordered may not be eligible for return unless otherwise specified.

To be eligible for a return, items must be in the same condition as when you received them. Items that show signs of wear, damage, or use may not be accepted for return. We reserve the right to refuse returns that do not meet these conditions.

Return Process

To initiate a return, please contact us at reply@tharlonnfynthero.world or call +1 (206) 283-3313 within 30 days of receiving your order. We will provide you with a return authorization number and instructions for returning the item.

All returns must be shipped to our designated return address, which will be provided when you contact us. You are responsible for return shipping costs unless the item is defective or we made an error in your order.

Please include the return authorization number with your return shipment to ensure prompt processing.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within 10-15 business days.

Refunds will be issued for the purchase price of the item, excluding original shipping costs unless the return is due to our error or a defective product. Please note that it may take additional time for your bank or credit card company to process the refund.

Exchanges

We currently do not offer direct exchanges. If you wish to exchange an item, please return the original item following our return process and place a new order for the desired item.

This process ensures that you receive the correct item and allows us to maintain accurate inventory records.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or full refund, including return shipping costs, at no charge to you.

Please provide photos of the damage or defect when contacting us, as this will help us process your claim more efficiently. We take product quality seriously and will work quickly to resolve any issues.

Service Cancellations

For interior design and styling services, cancellation policies will be outlined in your service agreement. Generally, services may be cancelled with appropriate notice, though fees may apply depending on the stage of the project.

Please review your service agreement for specific cancellation terms and conditions. We are committed to fair and transparent cancellation policies.

Policy Updates

We reserve the right to update this Return Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Your continued use of our services after policy updates indicates your acceptance of the revised terms.